Image processing and analysis is all done in the camera, ANPR data is then sent to this software for addtional processing and/or storage. For this to happen, the camera must be configured before attempting to setup the ANPR Command Centre software.
These links provide document how to setup a camera ..
Crucially, these minimum steps must be performed ..
•Device Activation - See the camera manual
•NTP - See the camera manual
•Network - See the camera manual
•ANPR - Basic settings - See the camera manual
•Alarm - See ANPR camera setup